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Privacy Policy

Last updated: February 21, 2026

At SEO Knows, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SEO management platform and related services.

We understand that privacy is important to our users, especially in the context of SEO tools that may handle sensitive website data and analytics. Our platform is designed with privacy-first principles, ensuring that your data is handled responsibly and in compliance with applicable privacy laws and regulations.

This policy applies to all users of SEO Knows, including visitors to our website, registered users, and subscribers to our services. By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

We regularly review and update this Privacy Policy to reflect changes in our practices, technology, legal requirements, and other factors. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or our data practices, please contact us using the information provided at the end of this document. We are here to help and ensure your experience with SEO Knows is both effective and secure.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address) through Auth0 authentication
  • Team and project information you create
  • Website URLs and data you submit for crawling and analysis
  • Payment information processed securely through Stripe

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage your subscriptions
  • Send you technical notices and support messages
  • Respond to your comments and questions

3. Data Storage and Security

Development Status: During this development phase, we may:

  • Reset databases or clear data during updates
  • Make significant changes to data structures
  • Experience service interruptions during development

We implement reasonable security measures, but cannot guarantee absolute security, especially during active development. Please do not store sensitive or critical data that you cannot afford to lose.

4. Third-Party Services

We use the following third-party services:

  • Auth0: For user authentication and account management
  • Stripe: For payment processing (we do not store your full payment details)
  • OpenRouter: For AI-powered analysis features

These services have their own privacy policies governing the use of your information.

5. Data Retention

During development, we may retain your data for shorter periods than in production. We reserve the right to delete accounts and data that are inactive or violate our terms of service.

6. Your Rights

You have the right to:

  • Access your personal information
  • Request deletion of your account and data
  • Opt out of certain communications

To exercise these rights, please contact us at the email address provided in our Terms of Service.

7. Changes to This Policy

We may update this Privacy Policy from time to time, especially as we move from development to production. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at justin.hamilton@hamiltondevco.com.

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